• Made in USA

  • 100% Satisfaction Guaranteed

  • FREE SHIPPING on all orders over $40

  833-364-4489      info@mightypetz.com


Shipping and refund policy

Shipping and refund policy

FREE STANDARD SHIPPING FOR ANY ORDER VALUE OF $40 OR MORE

Might Petz offers two shipping* options:

  • Standard (FREE on orders over $40 or $4.97 for all others)
  • Expedited ($7.39 for a single unit or otherwise dependent on shipping weight)

We typically ship in-stock items within 1-2 business days (holidays excluded). Amazon currently handles all of our deliveries, allowing you to receive your package as promptly and seamlessly as possible! Your pet will let you know when they’re at your door!

*Currently, we only ship to addresses in the United States and we are unable to offer expedited shipping to PO boxes, Alaska, or Hawaii.

Our 100% Unlimited Satisfaction Guarantee Promise

We’re happy when you’re happy (and, of course, when your pet is happy!). That’s why we offer a FULL refund to unsatisfied customers. You don’t even need to send back the product!

Our policy lasts a lifetime (in human years, not dog years). If you are unsatisfied or your pet somehow got a hold of your credit card, please contact us and we will issue a refund as soon as possible.

Requesting a Refund

In order to process your refund, we require a receipt, order number, or other proof of purchase.

To get started, contact us at hello@mightypetz.com with the above information. Once approved, we will process your refund and credit your card or original method of payment. This might take a few days so we thank you for your patience!

Please note: Gift cards are nonrefundable.

Late or Missing Refunds

Waiting for a refund might be how a dog feels when it’s waiting for its owner to come home. If you haven’t received yours, take the following steps:

  • Check your bank account one more time (just to be safe!)
  • Contact your credit card company
  • Contact your bank

If you’ve done all of this and you still have not received your refund, please contact us at hello@mightypetz.com.

Exchanges

We are happy to replace any item that is defective or damaged. If you’d like to exchange your purchase for the same product, send us an email at hello@mightypetz.com.

We Want to Hear from You!

We love to meet people on the internet! If you have any questions, comments, or feedback or you need to track a shipment, please don’t hesitate to reach out via email, snail mail, or phone.

We are available via Facebook too! Contact us 24/7 on Facebook Messenger and we will respond as soon as we can!

  • Email: hello@mightypetz.com
  • Address: 3422 SW 15 Street, Deerfield Beach, FL 33442
  • Toll-Free Phone: 833-3MIGHTY (833-364-4489)